FAQS
Travel Tips For Visiting The Town
Calistoga Downtown Hotel | Roman Spa Hot Springs Resort
Do your pools contain natural mineral water?
What are the pool hours? Are children allowed to use the pools?
Do the pools at Roman Spa Hot Springs have any restrictions?
What is the cancellation policy at Roman Spa Hot Springs Resort?
All deposits are non-refundable, and future credit is provided at least 72 hours of advance notice. Please inform us at least 72 hours prior to arrival if you need to change your reservation date. Holidays require a 5-day notice prior to arrival for cancellation notice to avoid forfeiture of your deposit. We will be happy to assist in rescheduling your reservation or holding funds until a new date can be determined. If you cancel with less than 72 hours’ notice prior to arrival, your deposit is forfeited. Room blocks have a 30-day cancellation policy.
Can I bring my pet to the resort?
Roman Spa Hot Springs Resort is not a pet-friendly property. We request guests to keep their pets at home or with a sitter when they are visiting our Calistoga, CA spa resort. Service dogs are allowed with proper identification upon check-in. Animals that provide other services such as emotional support do not qualify under the ADA guidelines for service animals. For more information, please visit the service animals section on the ADA website.
What happens during a power outage and what is a PG&E PSPS?
Does my room rate include breakfast?
Roman Spa Hot Springs Resort does not offer breakfast. However, you will find a diverse array of restaurants in and around downtown Calistoga, just minutes from the resort. Stop by for breakfast at Café Sarafornia, treat yourself to delicious pastries at Bella Bakery, or relax at the local coffee house. Check out our dining page for more information on the best places to eat in Calistoga.
Does Roman Spa Hot Springs Resort have a shuttle service?
How Far Is Calistoga From San Francisco International Airport?
Are children allowed on the Napa Valley Wine Train?
Children are welcome aboard the Napa Valley Wine Train, and there are some packages with special rates for kids. Parents are advised to prevent their children from walking about the cars due to the rare potential of a sudden stop. Diaper changing is not permitted in the railcars. McKinstry Street Station has a diaper changing station in the restroom.
How much is admission at the Napa Valley Museum?
Admission to the Napa Valley Museum is free for members and children. There’s a $15 fee for non-member adults and a $10 admission fee for non-member seniors, including the audio tour. The youth admission fee is $5. Admission is free for residents of the California Veterans Home and Active Duty Military. For more details, visit the Napa Valley Museum website.
How do I get to the Robert Louis Stevenson State Park?
Getting to Robert Louis Stevenson State Park is easy when staying at our Napa Valley spa resort. Head North on Highway 29 at the junction of Highways 128 and 29 in downtown Calistoga. Follow Highway 29 as it ascends 8.2 miles and reaches a summit. You will find parking for Robert Louis Stevenson State Park on both sides of the highway.
Which popular attractions are close to Roman Spa Hot Springs Resort?
Find plenty of things to do and popular attractions in Calistoga close to our highly reviewed hotel. Sharpsteen Museum and Calistoga Visitor’s Center are some of the top choices. Others include the Old Faithful Geyser, numerous hiking trails including The Oat Mine Trail, Boothe State Park, wineries, restaurants, shopping, and spas.
What are some of the property amenities at Roman Spa Hot Springs Resort?
Which room amenities are available at Roman Spa Hot Springs Resort?
What food and drink options are available at Roman Spa Hot Springs Resort?
Just steps from the main street featuring multiple Calistoga restaurants, you are close to Napa Valley’s top wine and dine destinations when you stay at the Roman Spa Hot Springs Resort. Try the local brew from Calistoga Inn, Restaurant & Brewery, or dine al fresco at Lovina. The options are endless.
Is parking available at Roman Spa Hot Springs Resort?
What are some restaurants close to Roman Spa Hot Springs Resort?
Enjoy sushi, Thai, French, and farm-to-table delicacies at the main street of Calistoga restaurants. Sam’s Social Club and The Calistoga Inn are a few of our favorites! Savor Napa Valley’s extensive wine list in one of the wineries close to the resort. .
Are there opportunities to exercise at Roman Spa Hot Springs Resort?
Is Roman Spa Hot Springs Resort Located Near The Town Center?
Our property is at the center of everything Calistoga has to offer. We are located one block off the main street. You can park, walk to the many attractions, shopping, and dining destinations, and return to the resort.
Which languages are spoken by the staff at Roman Spa Hot Springs Resort?
Good hospitality doesn’t have a language. But as that may be true, all our staff use English for primary communication. Some are equally fluent in Spanish or Russian. We are happy to have a staff member translate for guests who would like to communicate in Spanish.
How much does it cost to stay at Roman Spa Hot Springs Resort?
We offer a multitude of room experiences to our guests. Our hotel room rates in Calistoga are based on the room type you choose, and the season you book. You can save more on your Napa vacation from our seasonal specials. Book one of our packages and enjoy a romantic escape or complimentary breakfast for two.
What time is check-in at Roman Spa Hot Springs Resort?
The official check-in time at Roman Spa Hot Springs Resort is 3:00 PM. Early check-in may be allowed upon request. However, an early arrival fee will be applied if the room is available. We request this time to adhere to the guestroom cleaning procedures and provide you with the best experience. Please inquire about early check-ins upon making your reservation.
What time is check-out at Roman Spa Hot Springs Resort?
Our preferred check-out time is at 11:00 AM. If there is availability, we also allow late check-outs with an additional fee. Please reach out to reservations staff to know about availability and charges while making your reservation.
What type of room can I book at Roman Spa Resort?
Roman Spa Resort offers a range of stays based on your unique traveling needs. Book from our preferred choices of Classico Rooms, Superiore Rooms, or the Splendido Jacuzzi Suite. All our resort rooms in Calistoga have a complete set of upscale amenities exclusively at your disposal. Please view our lodging experiences to review our numerous options.
What are the wellness options at the resort?
Indulge in intimate spa treatments at the Roman Spa. Start your day by immersing yourself in a mud bath or receiving an extended massage. Then, experience all that Napa Valley has to offer, returning to soak the evening away in our natural geothermal water pools while sipping on local wines and gazing up at the stars as the perfect ending to the day. Our indoor and outdoor pools use natural geothermal water.
Which is the nearest airport to Roman Spa Resort?
Does your spa also utilize natural mineral water?
Yes, all the Calistoga mud baths at our Napa Valley spa resort are filled with natural geothermal water, local volcanic ash, and natural peat. Please review our spa section, which provides greater detail about the specifics of the Baths at Roman Spa in Calistoga.
Does Roman Spa Hot Springs Resort have smoking rooms?
Does Roman Spa Hot Springs Resort have refrigerators for guests to store food?
When is the best time to go to Calistoga, California?
What are some nearby attractions to Roman Spa Hot Springs Resort?
Is Roman Spa Hot Springs Resort suitable for romantic getaways?
Ideal for couples, the resort offers romantic packages that include intimate spa treatments, private dining options, and tranquil accommodations. Celebrate special moments with your loved one in a romantic setting that promises a memorable getaway.
What spa services are offered at Roman Spa Hot Springs Resort?
Experience ultimate relaxation at The Baths at Roman Spa with a variety of massages and other spa services. Utilizing the healing properties of geothermal waters, each treatment is designed to rejuvenate both mind and body.
What types of accommodations are available at Roman Spa Hot Springs Resort?
From the opulent Splendido Suite to the cozy Classico Rooms, Roman Spa Hot Springs Resort provides a range of accommodations to suit various preferences. Each room is thoughtfully designed to enhance your relaxation and comfort during your stay.
Can I book rooms directly with Roman Spa Hot Springs Resort for the best rates?
Booking directly through the Roman Spa Hot Springs Resort website guarantees the lowest rates available. Enjoy additional benefits such as potential room upgrades and exclusive offers when you book directly, ensuring a personalized and cost-effective stay. Please note that we are a cashless property however do take all major credit cards as a payment method.
What are the unique features of Roman Spa Hot Springs Resort?
Roman Spa Hot Springs Resort boasts therapeutic geothermal mineral pools, exclusive spa treatments, and a beautiful Tuscan-inspired setting. Nestled within Calistoga’s lush gardens, the resort offers a serene escape with luxury accommodations and superior wellness facilities.
What Is The Best Way To Get Around Calistoga?
Explore the charming town of Calistoga to its fullest during your stay. We encourage you to park your vehicle upon arrival at The Roman Spa Hot Springs Resort, conveniently located just one block off main street. From there, enjoy a leisurely stroll to discover an array of dining options, tasting rooms, art galleries, coffee shops, and boutiques—all within easy walking distance from your guest room.
Should you wish to venture further to visit wineries beyond downtown Calistoga, experience the Old Faithful Geyser, or explore the wider Napa Valley, you have multiple transportation options at your disposal. Feel free to drive your own vehicle, arrange for a driving service perfect for a day of wine tasting, or utilize rideshare services such as Uber or Lyft. Please keep in mind that while transportation options are readily available during the day, late-night rideshares may be limited due to Calistoga's smaller size and its location at the northern end of the valley.
Are there locker rooms?
While we do not have locker rooms on property, the men's and women's restrooms in the pool area do have changing room areas, a single shower, and a dry sauna.
What is the automatic gratuity?
An automatic 20% gratuity is added to all spa bills. Guests are welcome to adjust the gratuity to their liking upon request.
Can I wear a swimsuit in the mud baths?
Guests are welcome and able to wear their own swimwear, we do warn that the mud and sulfur may permanently damage or stain the fabric.