A:At the time the reservation is made, the first night room and tax is fully paid to secure the reservation. If the reservation is cancelled prior to 3 days of arrival, a full refund less $25 is refunded. If the reservation is cancelled less 3 days of arrival, no refund is provided for the first night room and tax. Reservations that involve packages have a 5 day $50 cancellation policy. Room block groups have a 30 day cancellation policy, and reservations booked through one of the online travel agencies have a cancellation policy of 72 hours less $46, and no refund if cancelled inside of 72 hours of arrival.