Roman Spa Hot Springs Resort

Do your pools contain natural mineral water?

Yes, the three pools at our Calistoga, CA resort contain 100% natural geothermal water. Sitting over an underground geothermal aquifer enables us to use our wells to pump nature's gift into our pools. We vary the temperatures in our large outdoor pool between 92 to 96°F depending upon the season, and maintain our outdoor jetted hot tub at 103°F, and our indoor jetted pool at 100°F.

What are the pool hours? Are children allowed to use the pools?

The pools at our Calistoga resort are open daily from 8 am to 10 pm, except New Year's Eve, when they remain open until midnight. Children under the age of four are not permitted in our pools or inside our gated pool area. Children over four years are permitted in two pools - the large outdoor pool and the indoor pool - when accompanied by an adult.

Do the pools at Roman Spa Hot Springs have any restrictions?

Children under the age of four are not permitted in the pools at our Calistoga hotel and spa. Our pools are considered "soaking" pools for relaxation. So jumping, splashing, diving, Marco Polo games, and noodle fights are not permitted. Our guests are here to relax, enjoy the company of friends, and socialize. Noodles are provided at the pool for use during your stay.

Does your spa also utilize the natural mineral water?

Yes, all of the mud baths at our Napa Valley spa resort are filled with natural geothermal water, as well as local volcanic ash and natural peat. Please review our spa section, which provides greater detail about spa specifics.

What is the cancellation policy at Roman Spa Hot Springs Resort?

If the reservation is canceled before three days of arrival at our Calistoga resort, a full refund less $25 is assured. There's no refund for reservations canceled less than three days before arrival. Reservations that include packages have a 5-day $50 cancellation policy. Group room blocks have a 30-day cancellation policy, and reservations booked through one of the online travel agencies have a cancellation policy of 72 hours less $46.

Can I bring my pet to the resort?

Roman Spa Hot Springs Resort is not a pet-friendly property. We request guests to keep their pets at home or with a sitter when they are visiting our Calistoga, CA spa resort. Service dogs are allowed with proper identification upon check-in. Animals that provide other services such as emotional support do not qualify under the ADA guidelines for service animals. For more information, please visit the service animals section on the ADA website.

What happens during a power outage and what is a PG&E PSPS?

PG&E will advise their customers in the region when a Public Safety Power Shutoff or PSPS is issued. During a PSPS event, power will not be available to our pools, spa, lights, A/C or heat. We do provide guests with lanterns. During a PSPS outage, guests who cancel their stay will receive a prompt return of their advanced deposit. We will allow room stays to be rebooked at the current or best room rate available. Guests who choose to remain on property during a PSPS or any outage will not receive any discounts or refunds. For more information, please visit the PG&E Public Safety Shutoff Page.

Does my room rate include breakfast?

Roman Spa Hot Springs Resort does not offer breakfast. However, you will find a diverse array of restaurants in and around downtown Calistoga, just minutes from the resort. Stop by for breakfast at Café Sarafornia, treat yourself to creative California delights at All Seasons, or savor bold flavors at Evangeline. For more information on the best places to eat in Calistoga, check out our dining page.

Does Roman Spa Hot Springs Resort have a shuttle service?

Calistoga Shuttle is an on-demand transit service available complimentary for Calistoga hotel guests. No advanced reservations are required. The comfortably heated and air-conditioned shuttles are wheelchair accessible. Our front desk associates will provide the required transit ticket upon request, as well as shuttle routes and time of operation.

How far is Calistoga from San Francisco International Airport?

Calistoga is one and a half hours away from San Francisco International airport. Get on US-101 N in South San Francisco from International Terminal Arrivals Level and head Northwest. Follow US-101 N and I-80 E to CA-29 N/Sonoma Blvd in Vallejo. Then take exit 19 from CA-37 W. Follow CA-29 N to Washington St in Calistoga.

How can I book a tee time at the Mount St. Helena Golf Course?

You can book a tee time at the picturesque Mount St. Helena Golf Course by visiting the GolfNow website. Located just 1.4 miles away from our spa resort in downtown Calistoga, this picturesque 9-hole golf course is one of the few in Napa Valley and promises a great time for golfers of all ages and skill levels.

Are children allowed on the Napa Valley Wine Train?

Children are welcome aboard the Napa Valley Wine Train, and there are some packages with special rates for kids. Parents are advised to prevent their children from walking about the cars due to the rare potential of a sudden stop. Diaper changing is not permitted in the railcars. McKinstry Street Station has a diaper changing station in the restroom.

How much is admission at the Napa Valley Museum?

Admission to the Napa Valley Museum is free for members and children. There's a $15 fee for non-member adults, and a $10 admission fee for non-member seniors, both including the audio tour. The youth admission fee is $5. Admission is free for residents of the California Veterans Home and Active Duty Military. For more details, visit the Napa Valley Museum website.

How do I get to the Robert Louis Stevenson State Park?

Getting to Robert Louis Stevenson State Park is easy when you're staying at our Napa Valley spa resort. Head North on Highway 29 at the junction of Highways 128 and 29 in downtown Calistoga. Follow Highway 29 as it ascends 8.2 miles and reaches a summit. Here, you will find parking for Robert Louis Stevenson State Park on both sides of the highway.

Calistoga Travel Tips and Helpful Information About Our Napa Valley Spa Resort